Privacy Policy

Effective Date: October 24, 2025

At Winward Way, we prioritize your privacy while delivering New Zealand’s premier free social online casino experience. As a New Zealand-based platform, we comply with the Privacy Act 2020 and its 13 Information Privacy Principles (IPPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website (winwardway.nz), mobile apps, or services (collectively, the “Platform”), you consent to the practices described below.

Winward Way is operated by Winward Way Limited, located in Auckland, New Zealand.

1. Information We Collect

We collect minimal data to ensure a seamless and fun experience:

  • Personal Information (identifiable to you):

    • Optional: Name, email address, date of birth (for age verification and newsletters, if you register).

    • Usage data: IP address, device type, browser type (anonymized for analytics).

  • Non-Personal Information:

    • Gameplay data: Session duration, achievements, virtual points (non-monetary).

    • Cookies and trackers: See our Cookie Policy for details.

  • Sources: Data comes directly from you (e.g., during optional registration), automatically via Platform usage, or from third parties (e.g., social media logins like Facebook, if enabled).

We collect only what’s necessary (IPP 1) and inform you at the point of collection (IPP 2).

2. How We Use Your Information

Your data powers our fun features while respecting your privacy:

  • Service Delivery: Enable gameplay, track progress, and provide daily bonuses.

  • Communication: Send newsletters (opt-out available) or respond to inquiries.

  • Analytics: Analyze usage patterns (anonymized) to improve games and performance.

  • Compliance: Verify age (18+ requirement) and prevent fraud.

  • Marketing: Promote events or bonuses, only with your consent.

We use data only for the purposes stated (IPP 3) and never sell it.

 

3. Disclosure of Information

We share data only when necessary:

  • Service Providers: Trusted partners for hosting (e.g., AWS, NZ-compliant) or analytics (e.g., Google Analytics, anonymized data).

  • Legal Obligations: To comply with New Zealand law (e.g., court orders) or protect our rights (IPP 11).

  • Affiliates: For Platform operations, under strict confidentiality agreements.

  • No Overseas Transfers: Data stays in NZ/AU unless safeguards (e.g., adequacy agreements) are in place.

Third parties are contractually obligated to meet Privacy Act standards.

 

4. Data Security and Storage

  • Security: We use encryption, firewalls, and access controls to protect your data (IPP 5).

  • Storage: Data is stored on secure NZ/AU servers and retained only as needed (e.g., 2 years for inactive accounts, IPP 9).

  • Breach Response: In case of a data breach, we’ll notify affected users and the Privacy Commissioner promptly, per mandatory requirements.

 

5. Your Rights Under the Privacy Act

  • Access and Correction: Request access to or correction of your data (free, within 20 working days; email privacy@winwardway.nz).

  • Opt-Out: Unsubscribe from newsletters or withdraw marketing consent anytime.

  • Complaints: Contact us first at privacy@winwardway.nz; escalate to the Privacy Commissioner (privacy.org.nz) if needed.

  • Minors: We don’t knowingly collect data from under-18s; parents can request deletion.

 

6. Children’s Privacy

The Platform is strictly for users 18+. If we identify underage data, it’s deleted immediately.

 

7. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here, with notice via email or on the Platform. Continued use after updates implies acceptance.